Shipping Policy | KKFans Official Store

Last updated: October 2025

Welcome to KKFans, your trusted K-Pop merchandise store. We value your purchase and are dedicated to providing fast, safe, and reliable K-Pop worldwide shipping directly from our fulfillment centers in Los Angeles and Seoul. Please review this Shipping Policy carefully before placing your order.

1. Processing Time

  • All regular orders are processed within 3–5 business days after payment confirmation.
  • Limited edition or pre-order items may take up to 30 days to ship, as noted on the product page.
  • Orders are not shipped on weekends or public holidays.

2. Shipping Methods & Delivery Time

We offer K-Pop worldwide shipping from our centers located in Los Angeles, USA and Seoul, South Korea.

  • Domestic (U.S.) Shipping: Estimated delivery within 2–5 business days.
  • International Shipping: Estimated delivery within 7–21 business days, depending on customs clearance and local postal service conditions.
  • Once your order is shipped, a tracking number will be sent to your email.

3. Shipping Fees

  • Shipping fees are automatically calculated at checkout based on your location and total order weight.
  • International shipping rates vary depending on destination and carrier.

4. Lost or Delayed Packages

While we make every effort to ensure timely delivery, postal or courier delays are sometimes beyond our control. If your tracking shows no updates for 14 days (U.S.) or 30 days (international), please contact our support team. We will assist you in filing a claim or arranging a suitable resolution whenever possible.

5. Incorrect or Incomplete Address

Please double-check that your shipping address is accurate and complete before submitting your order. KKFans is not responsible for packages lost due to incorrect or incomplete shipping details provided by the customer.

6. Contact Us

If you have any questions about our K-Pop worldwide shipping service or your order, contact us at:

info@kk-fans.com

KKFans Inc.
Fulfillment centers in Los Angeles, CA and Seoul, South Korea

For more information, please also review our
Refund Policy · Privacy Policy

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