NCT Dream Sweet Dreamiez Pop-up Face Cushion

Estimated Shipping

Backordered items ship approximately one month after your order is placed.

Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or missing packages. If you believe your package was lost or stolen after delivery, please contact the shipping carrier directly to file a claim.

Shipping & Duties

Worldwide shipping is available.

United States:
Orders ship from Los Angeles, so there are no import duties or customs fees on delivery. Free U.S. shipping on orders $99+.

All destinations outside the United States:
International shipping fees are not included and will be calculated at checkout, if applicable. Any import duties, taxes, or customs clearance fees are the customer’s responsibility.

Cancellation & Refund Policy

All sales are final. Orders cannot be canceled, returned, or exchanged for change-of-mind or personal reasons.
Damaged, defective, or incorrect item? Report it within 7 days of delivery using our Damage & Order Issue Report form. See our Refund & Return Policy.

Preorder / Backorder Policy

Orders will be shipped once all items in the order are available. If an order contains multiple items, it will ship after the last item is fulfilled.

Limited Availability Disclaimer

Availability is not guaranteed and depends on supplier stock. If an item becomes unavailable after the order is placed, a full refund will be issued.